Help Center

For property policies, contact your agent who will write a new homeowners policy. Your agent's information can be found on your policy declaration page, ID card and billing statement.

For auto policies, most address changes can be done online.

Manage a pet account

Pet account management

Log in to update account information and manage your account online.

Update contact method

Contact preferences

Log in to update contact preferences for most policies and accounts.

File a life insurance or annuity claim

Life insurance and annuity death benefit

File a life or annuity claim or call 1-800-848-6331.

File or track a claim

Auto and property claims

File or check on the status of your claim.

File or track a pet claim

Pet claim

Log in to your online account to submit or check on a pet insurance claim.

Become a vendor

Suppliers

Learn more about becoming a supplier to Nationwide. Current suppliers can get contact information for invoices, payments and other questions.

Become an agent

Partner with us

Become a Nationwide appointed agent.

Find a career

Nationwide careers

Seek a great culture. Find a community.

See sponsorships and events

Partners

Learn more about the organizations and events we sponsor before applying.

Access ID cards

Insurance ID cards

Do a quick search by phone or policy number to view or print your ID card.

Use the mobile app to access your ID card.

Access pet claim and policy forms

Pet insurance forms

Download claim and policy forms anytime by visiting petinsurance.com/forms.

Get life insurance forms

Life insurance forms and applications

Get forms for making account updates, application requests and more.

Forgot username or password

Username or password

Provide your last name, date of birth and ZIP code to reset your credentials.

Sign up for an account

Online account access

Get convenient, secure access to your insurance policies and billing details.

Talk with our experts

Technical support

Annuity & life tech support: 1-888-867-5175

Pet inquiries & pet web support: 1-855-331-2832

Retirement plans tech support: 1-800-772-2182

Pay a bill

Vehicle or property payments

Pay without logging in, use the mobile app or contact your agent. Your agent's information can be found on your policy declaration page, auto ID card and billing statement.

See what impacted your bill

Premium increase

Log in to your account then select "Billing Details" to view your billing timeline.

Set up automatic payments

Automatic payments

Log in to your account and go to “Payment Preferences” to set up automatic payments.

Change coverages

Coverage updates

Log in to your account or contact your agent to make changes to your insurance. Your agent's information can be found on your policy declaration page, auto ID card and billing statement.

Need to cancel a policy

Policy cancellation

Contact your agent to cancel your insurance. Your agent's information can be found on your policy declaration page, auto ID card and billing statement.

Update drivers or vehicles

Drivers and vehicles

Log in to your account or use our mobile app (iPhone or Android) to add or remove drivers or vehicles.

Update or add beneficiaries

Beneficiaries

Log in to your account to update beneficiary information.

Change coverages

Coverage changes

You can log in to your account or contact your agent to make changes to your insurance. Your agent's information can be found on your policy declaration page, ID card and billing statement.

File or track a claim

Auto claims

File or check on your auto claim.

Find a repair shop

On Your Side Auto Repair Network®

Search our network for shops that are pre-screened and pre-qualified for the highest level of service.

Get help or reimbursed for Roadside Assistance

Roadside Assistance

Call 1-800-421-3535 or get help online

For towing & labor reimbursement: Email your name, phone number, home address, vehicle year, make & model, policy number and receipt(s) to tow@nationwide.com.

Get ID cards

Insurance ID cards

Do a quick search by phone or policy number to view or print your ID card. Use the mobile app to access your ID card.

Manage account

Account management

Log in to manage your profile and preferences.

Need to cancel a policy

Policy cancellation

You'll need to contact your agent to cancel your insurance. We're unable to cancel via email or online. Your agent's information can be found on your policy declaration page, ID card and billing statement.

Pay a bill

Payments

Pay without logging in, use the mobile app or contact your agent. Your agent's information can be found on your policy declaration page, ID card and billing statement.

SmartRide and SmartMiles

Discount

Check your SmartRide or SmartMiles discount.

Change coverages

Coverage changes

Contact your agent to make changes to your insurance. Your agent's information can be found on your policy declaration page and billing statement.

File or track a claim

Property claims

File or check on your home, renters or condo claim.

Find an agent

Agent search

Search for agents near you by name or location. If you already have an agent, their contact information can be found on your policy declaration page and billing statement.

Manage account

Account management

Log in to manage your profile and preferences.

Need to cancel a policy

Policy cancellation

You'll need to contact your agent to cancel your insurance. We're unable to cancel via email or online. Your agent's information can be found on your policy declaration page and billing statement.

Pay a bill

Payments

Pay without logging in, use the mobile app or contact your agent. Your agent's information can be found on your policy declaration page and billing statement.

Access life insurance forms

Forms

Get forms for account updates, withdrawal requests and beneficiary changes. You can also log in to access some forms. Don't see a form you need? Call your financial professional or 1-800-848-6331.

Apply for a life policy or request a quote

Application or quote request

To apply for a new life policy or request a quote, you can speak to a life insurance specialist 1-866-207-9160.

If you are looking for a term life quote or to apply for a term life policy, you can request one online.

Need to cancel a policy

Policy cancellation

Contact your agent or call 1-800-848-6331 to cancel. We're unable to cancel by email or online.

File a death benefit claim

Life insurance claims

We are here for you during this stressful time. You can file an online claim if you know the policy number and insured information. If you aren't sure of the policy number, you can submit a search for a policy. And as always, we are available to assist you at 1-800-848-6331.

Find an investment professional

Investment professional

Find an investment professional or talk with one of our life insurance specialists today at 1-855-529-2729.

Make a premium payment

Life insurance policy premium

Log in to make a one-time premium payment or set up a recurring payment to ensure payments are always made on time. You can also check if you have a policy that can pay through our quick pay process​.

Make updates to contact information

Update your contact information

Log in to update your address, email and phone number on your account.​

If you have not registered for an online account, register today to benefit from 24/7 access to your account and much more.

Update or add beneficiaries

Beneficiaries

Add or edit a beneficiary on your account through our easy, online guided process by logging into your account.

Access claim and policy forms

Claim and policy forms

Download claim and policy forms anytime by visiting petinsurance.com/forms.

Get a new pet insurance quote

New or existing quotes

For questions about a quote, call us weekdays from 5 a.m. - 7 p.m. PT or Saturdays from 7 a.m. - 3:30 p.m. PT at 1-800-872-7387.

Get an overview of pet insurance

Pet coverage

See what’s covered in your policy documents at my.petinsurance.com.

For questions about your current coverage, call our Member Care team weekdays from 5 a.m. - 7 p.m. PT or Saturdays from 7 a.m. - 3:30 p.m. PT at 1-888-341-0789.

Get HR or broker information

HR professionals and brokers

Get information about pet insurance as a voluntary benefit and more. We're also available weekdays from 8 a.m. - 5 p.m. PT at 1-855-874-4944.

Log in to cancel

Policy cancellation

To cancel your pet’s policy, log in to your my.petinsurnace.com account. Go to your pet’s page on the main menu, then click on the “Manage policy” link.

Manage account or payments

Account management

Log in to update account or payment information, and manage your account and payments online.

Pay a bill

Pet insurance payment

Log in to make a payment or update your payment information.

Submit or track a pet claim

Pet claims

Log in to submit or check on your pet insurance claim.

Without logging in, you can download claim forms to print and send in.

File or track a claim

Motorcycles, scooters and more

Call 1-800-421-3535 to file or check on your powersport claim.

Find an agent

Agent search

Search for agents near you by name or location. If you already have an agent, their contact information can be found on your policy declaration page, ID card and billing statement.

Get a quote

Motorcycles, scooters and more

Get a quote for your motorcycle, scooter, ATV or snowmobile.

Pay a bill

Payments

Pay without logging in or call 1-877-669-6877 to make a payment in our automated system.

View documents

Documents

You can log in to your account or contact your agent to view your documents. Your agent's information can be found on your policy declaration page, ID card and billing statement.

View policy information

Policy details

You can log in to your account or contact your agent to view your policy details. Your agent's information can be found on your policy declaration page, ID card and billing statement.

File a claim

Claims

We offer several ways to file a claim:

Forgot username or password

Username or password

Provide your last name, date of birth and ZIP code to reset your credentials.

File a claim

Claims

Report your claim by email or call 1-800-423-7675, option 1.

Find an agent

Agent search

Find a wholesale general agent near you who understands excess and surplus insurance.

Get an overview

Overview

See why organizations of all sizes work with Nationwide E&S.

File a claim

Claims

Please have the following information ready to submit your claim.

Find a farm agent

Agent search

Find a farm agent.

Forgot username or password

Username or password

Provide your last name, date of birth and ZIP code to reset your credentials.

Understand a premium increase

Premium changes

For questions about your policy or to make changes, please contact your farm agent or call 1-800-418-3188.

File a claim

Claims

Call 1-888-275-7992 or email us at mlsreportaloss@nationwide.com to report your claim.

Contact our team

Contact

Contact a member of our team who understands management liability and specialty insurance.

Get an overview

Overview

Our Management Liability and Specialty team provides industry expertise with our financial strength and stability. We are committed to teaming with our clients to deliver superior risk management solutions.

Change coverages

Coverage changes

Log in to your account, contact your agent or call 1-888-508-8622 to make changes to your insurance.

File or track a claim

Business claims

Log in to file or check on your business insurance claim.

Need to file a Harleysville claim? Visit the Harleysville claims page.

Find an agent

Agent search

Search for agents near you by name or location.

Get ID cards

Insurance ID cards

View or print your ID card.

Manage business account

Account management

Log in to manage your profile and preferences.

Manage farm & ranch account

Account management

With online access, you can view or pay a bill, file or check on a claim or review your policy.

For questions about your policy or to make changes, please contact your farm agent or call 1-800-418-3188.

Need to cancel a policy

Policy cancellation

Contact your agent or call 1-888-508-8622 to cancel your insurance.

Pay a bill

Payments

Pay your business insurance bill without logging in or by phone weekdays 7 a.m. – 7 p.m. CT/ 8 a.m. – 8 p.m. ET at 1-888-508-8622.

Get an overview

Overview

Nationwide Surety has a 50-state capacity and a flexible, multi-tiered rating plan. We are the source for comprehensive surety bond solutions for small, medium and large contractors and companies.

Contact our team

Contacts

Contact a member of our team who understands surety bonds.

File a claim

Claims

Claim notices should be sent via email to bondclaims@nationwide.com or via mail to the address below to the attention of the Surety Claims Manager.

All other notices should be sent via email to bondcomm@nationwide.com or via mail to the address below to the attention of the Surety Underwriting Department.

Nationwide Mutual Insurance Company
Attention: Surety Claims
1100 Locust St., Dept. 2006
Des Moines, IA 50391-2006

Find an agent

Agent search

Want to access a Nationwide appointed agent?

Change name

Name change

Call us for help with changing your name.

Create an online account

Online access

Register for online account access to benefit from 24/7 access to your account and much more.

Reset username or password

Account access

Unable to log in? Reset your username or password or call us for assistance.

Update address

Address change

You can log in to update contact preferences for most policies and accounts, or call us for help.

Update or add beneficiaries

Beneficiaries

You can log in to your account to update or add beneficiary information.

Access account documents and tax forms​

Statements, confirmations and tax forms ​

Get account statements, confirmations and tax forms in your Document Center by logging into your account.​

Add or update beneficiaries​

Beneficiaries​

You can add or edit a beneficiary through our easy, online guided process by logging into your account.​

File a death claim

Annuity claim

We are here for you during this stressful time. You can file a claim online if you know your contract information. If you aren't sure of the contract number, you can submit a search for a contract online. And as always, we are available to assist you at 1-800-848-6331.

Find a financial professional​

We offer free access to a team of specialists who are here to help with your unique financial needs. Call 1-855-529-2729​.

Manage funds

Allocation changes and fund exchanges

Submit allocation changes and fund exchanges online for your variable annuity. Log into your account and navigate to Manage My Funds.

For indexed annuities, call 1-800-848-6331.

Update contact and paperless preferences​

Contact details and paperless delivery​

Log in to update your address, email and phone number as well as sign up for paperless delivery of account documents.

Need an account? Register today to benefit from 24/7 access to your account and much more.​

File a death claim​

Death claim form​

You can file a claim online for an annuity or life policy if you know your contract or policy information. If you aren't sure of the contract number, you can submit a search for a contract online. And as always, we are available to assist you at 1-800-848-6331.​

Get tax form

Tax documents

Log in to access your current tax documents. Please contact us if you can't find a tax document but feel you should have received one.

Taxable events may include withdrawals, disbursements or surrenders. Form 5498s are available end of May.

Make correction on tax form

Tax form correction

Contact us for help with questions about tax documents.

Request a form or document

Forms and documents

You can access some forms by logging in. If you don't see the form you need, please call us.

Submit a document

Documents

You can log in to your account to upload some documents. For other documents, you’ll need to contact us for instructions on how to submit a particular document.

View statement​​

Statements​

Please log in to view your account statements.​

Access life insurance forms

Forms

Get forms for account updates, withdrawal requests and beneficiary changes. You can also log in to access some forms. Don't see a form you need? Call your financial professional or 1-800-848-6331.

Apply for a life policy or request a quote

Application or quote request

To apply for a new life policy or request a quote, you can speak to a life insurance specialist 1-866-207-9160.

If you are looking for a term life quote or to apply for a term life policy, you can request one online.

Need to cancel a policy

Policy cancellation

Contact your agent or call 1-800-848-6331 to cancel. We're unable to cancel via email or online.

File a death benefit claim

Life insurance claims

We are here for you during this stressful time. You can file an online claim if you know the policy number and insured information. If you aren't sure of the policy number, you can submit a search for a policy. And as always, we are available to assist you at 1-800-848-6331.

Find a financial professional

Financial professional

Find a financial professional or talk with one of our life insurance specialists today at 1-855-529-2729.

Make a premium payment

Life insurance policy premium

Log in to make a one-time premium payment or set up a recurring payment to ensure payments are always made on time. You can also check if you have a policy that can pay through our quick pay process​.

Make updates to contact information

Contact information

Log in to update your address, email and phone number on your account.​ If you have not registered for an online account, register today to benefit from 24/7 access to your account and much more.

Update or add beneficiaries

Beneficiaries

Add or edit a beneficiary on your account through our easy, online guided process by logging into your account.

Change future contributions

Contributions

To change your contribution for a financial account, please call us to learn more.

Update or add beneficiaries

Beneficiaries

Log in to your account to update beneficiary information.

Withdraw funds

Withdrawals

Please call us and we can help.

Need to cancel a policy

Policy cancellation

Please contact us for help closing a financial account.

Add money to an account

Contributions

There are a few things that determine if you can add money to your account. Please call us and we can help you.

Change contribution

Contributions

To change your contribution for a financial account, please call us to learn more.

Get help with payment question

Payments

For questions about payments from financial products, please call us.

Start payments

Payments

Starting payments from a financial product may involve paperwork. Please call us to verify your eligibility and get things started.

Access my account

401(k), 403(b) or 457 deferred comp

Already enrolled in your employer's retirement plan and have an online account set up? Log in to access and manage your account. You can search by state to find your employer’s 457(b) plan.

Create an online account

Online account access

Already enrolled in your employer's retirement plan but still need an online account? Set up an online account for your 401(k), 403(b) or 457(b) deferred comp plan. You can search by state to find your employer’s 457(b) plan.

Enroll in my employer's plan

Retirement saving

Learn more about your employer's retirement plan and enroll to start saving. Some plans let you enroll online, while others may have you send a form.

For 401(k) and 403(b) plans, you’ll need your case number, Social Security Number and date of birth. For 457(b) plans, you can search by state to find your employer’s 457(b) plan.

Find a form

401(k), 403(b) or 457 deferred comp

Access retirement plan forms for your 401(k), 403(b) or 457(b) deferred comp plan. You can search by state to find your employer’s 457(b) plan.

Check status of rollover or withdrawal

Status update

Please call us and we can help.

Rollover an account

Rollover process

The process is different depending on your account details. Please call us to learn more.

Withdraw from financial account

Withdrawals or loans

You may be able to take a withdrawal or loan from a financial account. Your options may depend on your account type. Please call us and we can help.

Contact our team

Nationwide Securities, LLC

Nationwide Securities, LLC (NSLLC) is a Registered Investment Advisor and Brokerage Firm. Contact a member of our team who understands your investment needs at 1-888-753-7364 or by email NSLLCFAX@nationwide.com.

Go to ProvConnect

ProvConnect

Get information about legacy Provident policies.

Use BrokerCheck

BrokerCheck

Check the background of Nationwide Securities, LLC on FINRA's website.

Access tools and resources

Tools and resources

View and download brochures, agreements, communications and more.

Need roadside assistance?

Get in touch

Contact us anytime via chat, email or phone.

Text us

Expertise when you need it.

Call us

Call us for your insurance, investment and financial help.

Email us

We’ll resolve your issue within three business days.

Have feedback or a complaint? Let us know the issue and we’ll get back to you within 48 hours.

Third-party policy inquiries

Connect with us to quickly verify insurance and update loan-related information.

Sponsorship and events

Explore how we create positive interactions with people before applying.

Vendors and suppliers

Learn more about becoming a supplier to Nationwide.

Report fraud

Call our Fraud Helpline at 1-800-474-7633 or email us to report fraud suspicions.

1-877 On Your Side (1-877-669-6877)

Sites for business partners:

Products underwritten by Nationwide Mutual Insurance Company and Affiliated Companies. Not all Nationwide affiliated companies are mutual companies, and not all Nationwide members are insured by a mutual company. Subject to underwriting guidelines, review and approval. Products and discounts not available to all persons in all states. Nationwide Funds and NVIT Funds distributed by Nationwide Fund Distributors LLC (NFD), member FINRA, Columbus, Ohio. Nationwide Investment Services Corporation, member FINRA, Columbus, OH. Home Office: One Nationwide Plaza, Columbus, OH. Nationwide, the Nationwide N and Eagle and other marks displayed on this page are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. © Nationwide Mutual Insurance Company.