Customer Service

Whether your money questions are large or small, you deserve answers that can help you make informed decisions.

We're always ready to help.

Frequently Asked Questions

Use our Huntington ATMs and Branches locator to find the location closest to you. Our locator allows you to view maps and get directions. It also gives you a detailed listing of branch hours and what services are available at each location.

You can count on Huntington for flexible and affordable loan solutions, whether you're looking to make a big purchase like a home or a car, pay for home improvements, finance a college education, or consolidate high interest loans. We pride ourselves on offering the competitive interest rates and reasonable terms.

To see a list of our current lending products and determine which option is right for you, visit our Loans and Lines of Credit page.

If you prefer to speak with a personal banker about your loan options, you can always visit your local Huntington branch or contact us at 1-800-480-BANK (2265).

From a Huntington Account
To pay your Huntington Auto Loan, Credit Card, Mortgage, Personal Credit Line or Personal Loan from another Huntington account, visit the My Accounts - Overview page and click the Pay Now button next to the account you want to pay.

From a non-Huntington Account
To pay your auto loan, personal credit line or personal loan from an account at another bank, visit the Transfers - Transfer Funds page and click Make a Payment From an Account at Another Bank.

To pay your credit card from an account at another bank, visit the My Accounts - Detail page, select your credit card account from the drop-down menu and click the View Card Details button. Then select Pay Bill and, if needed, Add a Payment Account.

To pay your mortgage from an account at another bank, visit the My Accounts - Overview page and click Pay Now.

We offer several ways to make a payment to your Huntington Auto Loan.

  1. Log in at Huntington.com or the Huntington mobile app, select your auto loan account and click “make a payment”
  2. Mail your payment to Huntington Installment Loans / P.O. Box 182519 / Columbus, OH / 43218
  3. Log in at huntington.com/payment to make a payment online.

To make a one-time payment log into online banking and got to the Payments drop-down > Add Payee. This will allow you to set up a new payee. Once this step is complete, you will be able to make a payment. To make the payment, go to the Payments drop-down > Pay Bills and select the account from which you would like your payment to be paid. This can be done using the Pay From drop-down menu. Enter the payment amount next to the existing payee, review the information, and confirm the payment.

One-time payments can be scheduled up to one year in advance.

Recurring payments can be scheduled for up to several years. To make a recurring payment, select Payments > Pay Bills. Select the account from which you would like your payment to be paid from, then click to expand the payee you want to pay. Then click Set up recurring payment. Enter payment amount, the frequency at which you want payments to be made, and save your changes. At this time, recurring payments cannot be set up in the Huntington Mobile app. If a recurring payment date falls on a weekend or holiday, your payment will be sent on the next business day.

To see a list of future payments, go to the Payments drop-down > Scheduled Payments. You can only edit or cancel the next individual payment or the series of payments on the Edit Payees page. You can also use the Huntington Mobile app to cancel the next individual payment.

Credit card accounts cannot be used for Bill Pay payments.

Note: a payee's payment method (i.e. U.S. mail or electronic) is determined automatically by what the payee is capable of receiving. Be sure to enter the payee’s name and account number as shown on your statement to ensure the best payment method options. Huntington Bill Pay only sends payments within the United States, Puerto Rico, or the U.S. Virgin Islands.

For more information, see the Huntington Online Services Agreement.